CoVerica
Benefits Technical Assistant
Full Time • Dallas
Responsive recruiter
Benefits:
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Position Overview
We seek a positive, motivated, and organized Benefits Technical Assistant to join our team. This position reports directly to the Benefits Team Lead.
About Us
CoVerica is a Dallas-based independent insurance agency that offers a comprehensive range of insurance solutions, including personal, commercial, and life/health insurance. The company has been recognized with the Best Practices Agency Award ten times in a row from the Independent Insurance Agents Brokers of America, an honor awarded to only one in every 1,088 insurance agencies in the United States.
Position Responsibilities
This individual can expect to:
About Us
CoVerica is a Dallas-based independent insurance agency that offers a comprehensive range of insurance solutions, including personal, commercial, and life/health insurance. The company has been recognized with the Best Practices Agency Award ten times in a row from the Independent Insurance Agents Brokers of America, an honor awarded to only one in every 1,088 insurance agencies in the United States.
Position Responsibilities
This individual can expect to:
- Provide client service related to Health and Benefit client inquiries and claims
- Provide technical client service support to Benefits Account Manager, clients, and producers as assigned.
- Performs multiple routine data audits and reconciliations to assist in maintaining data integrity, compliance, and accuracy
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors and carriers with accurate eligibility information
- Processes billing payments for all carriers
- Identifies trends and recommends opportunities for process improvement and enhancements
- Supports open enrollment administration, testing, communication, and reporting as needed
- Completes testing on benefit processes and reporting functionality, regular system updates, enhancements, and provider implementations as needed
- Contact leads and identifies sale opportunities, and reaching out to previous clients and encouraging policy renewals
Qualifications
- Must be a positive self-starter, imaginative and creative with good communication skills both verbal and written.
- Demonstrate strong work ethic as reliable, punctual and with good attendance.
- Possess strong computer processing including but not limited to Microsoft Excel, PowerPoint and Publisher/Word.
- Consistently display exceptionally pleasant and helpful telephone/customer service skills.
- Perform the essential functions of the position while maintaining a proactive, cooperative, team-oriented spirit as evidenced by the workforce served.
- Obtain and maintain Life and Health Insurance License
- Familiarity with benefits administration applications and systems such as Sales Force, AMS360, or Epic.
Specific salary offered will depend on experience.
Compensation: $55,000.00 - $70,000.00 per year
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)